Help Center

Help Center

Find answers to common questions and get support

Frequently Asked Questions

How do I download files?

Click on any product and use the download button. Free users get 5 downloads per day, Premium users get 150 downloads per month, and Lifetime users get unlimited downloads.

What's the difference between Premium and Lifetime?

Premium is €8.99/month with 150 downloads per month and premium features. Lifetime is €190 one-time payment for unlimited downloads and permanent access to all features.

Can I cancel my subscription?

Yes, you can cancel your Premium subscription anytime from your billing page. Lifetime memberships are permanent and cannot be cancelled.

Do you offer refunds?

Yes, we offer a 7-day money-back guarantee. See our refund policy for details.

How do I update my payment method?

Go to your billing page and click "Update Payment Method" to change your credit card or payment details.

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